Dear
xxxxxx.
Our company, an innovative and rapidly developing European IT solutions
provider, is searching a responsible, highly organized, and
results-oriented Regional Account Manager to support our current moving
into the US market. We provide a wonderful chance to work with the best
IT specialists, as well as to learn to create and keep strong business
relationships with major US clients.
As a Regional Account Manager you will work with our US key clients to
provide the excellent customer service and support on their current
projects, as well as provide the feedback to our outsourcing
developerteams. Please note that no startup fees or any other advance
payments are accepted in order to be considered for this position. No
relocation or travel is required, as this job is based out of your
home. All applicants must be authorized to work in the United States.
Position Title: Regional Account Manager
Employee Type: Independent Contractor, Full-Time
Job Category: Customer Service, Business Development
Location: Work at Home
Job Responsibilities:
- Providing outstanding customer service for our current customers in the US;
- Responding to client questions and requests in a professional and timely manner;
- Working with outsourcing IT specialists on the projects ordered by the clients;
- Helping settle all project related problems along with project managers;
- Assisting with organizing the client billing processes;
- Handling client correspondence, composing status reports and maintaining project documentation.
General Qualifications:
- A HS degree minimum, a BS/BA degree preferred;
- Good computer skills Microsoft Office;
- Perfect verbal communication and presentation skills;
- Strong writing and editing skills;
- Full-fledged self-organization and time-management skills;
- An ability to learn fast and work under little control;
- An interest in assisting others and ability to work well as a team member.
Compensation and Benefits:
- Competitive annual fixed salary of $36,000 + bonuses;
- Reimbursement of general expenses, such as cell/landline & Internet;
- Paid vacation 3 weeks & holidays;
- Career growth opportunities.
In order to find out more about this position and our company, please
reply to this email, and we will provide you with a full position
description. Our mail servers are currently overloaded with unsolicited
messages, so please accept our apologies for any inconvenience caused
by using this public mailbox for initial contacts.
Best regards,
Erica Wong
ericawong82@gmail.com
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